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Greenway Health Pay™

Simplify payments and enhance the patient experience

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Integrated digital payment solutions for your practice

Meet patients where they are with digital payment solutions that make it easier to collect. Integrated directly into our EHR, Greenway Health Pay powered by InstaMed allows your practice to open more payment channels, receive funds faster, and reduce billing costs.

Convenient Digital Payments

Patients can pay anytime, anywhere—no need to write checks or stop by your office—making payments simple and hassle-free.

Efficient Payment Processing

All transactions through Greenway Health Pay are posted by the Greenway Patient Portal into the respective EHR automatically, eliminating manual entry so your staff can focus on patient care.

Transparent Transactions

Patients can view their transaction history within Greenway Patient Portal, providing financial clarity and easy record-keeping for both patients and your practice.

Greenway Health Pay serves as a combined gateway, processor, and sponsor bank, streamlining payment collection, reporting, and reconciliation—all through a single, seamless integration.

Enhanced Patient and Staff Experience

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Reduce friction in the billing process with clear, easy-to-understand statements that encourage online payments and improve patient satisfaction. Greenway Health Pay integrates statement images within the Greenway Patient Portal, making it easier for patients to view and understand their balances.
Give patients more ways to pay with multiple digital options, including credit/debit cards, Google Pay™, and Apply Pay^®. Patients can also enroll in eStatements, reducing paper costs while providing a more convenient and eco-friendly billing option.
Reduce administrative burden with automated payment posting and reconciliation, eliminating the need for manual data entry. Staff can quickly access real-time payment insights and reporting tools to improve financial tracking and optimize workflows.

The automation of payment posting across payment channels has been beneficial for NewSouth NeuroSpine. The automated solutions have helped to save staff time and the added payment channels have improved the patient financial experience resulting in increased collections. In addition, Greenway Health Pay reporting insights allow us to make better decisions.”

Monica Hawthorne

Revenue Cycle Manager, NewSouth NeuroSpine

Automate and Personalize the Payment Experience

Automated posting into Greenway EHRs
End-to-end payment processing, including credit card and eCheck sales and refunds
Comprehensive reporting platform for omnichannel payment tracking
Advanced security with point-to-point encryption (P2PE) and tokenization
Payment Card Industry (PCI) compliance savings by keeping cardholder data off your network

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Greenway Health Pay helps your practice:

Accept online payments through Greenway Patient Portal
Get paid faster with improved funding options
Increase patient satisfaction with flexible payment options
Securely store payment methods in digital wallet

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Learn more in our Knowledge Center

Empowering FQHCs: Smart Technology for Stronger Community Health

Overviews

How Greenway Health Advances Equity in Tribal and Urban Indian Healthcare

Insights

The Revenue Cycle is Broken (Because It Was Designed That Way)

Insights

Find the Gaps: Where Workflow Friction Slows Your Practice

Guides

Prior Authorization Made Simple: A New Era of Healthcare

On-Demand

Why Greenway Is the Right Health IT Vendor for Your Practice

Insights

A Day in the Life of a High-Performing RCM Team

Insights

Is Visibility Enough? 5 Realities About Revenue Cycle Performance

Insights

Find out how Greenway Health Pay can improve the patient payment experience.

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