Phreesia automates intake, scheduling, payments and more so Greenway practices can check patients in faster, collect more revenue and deliver a modern experience patients love.
Founded in 2005, Phreesia supports over 170 million patient visits each year—approximately 1 in 7 visits across the U.S. That scale and reach allow us to deliver meaningful results, like:
- 85% of patients checking themselves in
- 88% paying before the visit
- 50% reduction in call volume
By offering patient-driven digital solutions across the care journey, we enhance the patient experience, improve outcomes and help healthcare organizations accelerate cash flow and achieve their business goals.
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VIDEO: Improve efficiency and create great patient experiences with Phreesia
With Phreesia, you can:
- Expand your capacity and streamline patient intake—without adding more staff. Save 5+ minutes of staff time per visit when patients check themselves in.
- Maximize front-office efficiency by digitally collecting patient information, consents and medical history before the visit. More than two-thirds of patients complete pre-visit check-in before they arrive.
- Answer calls 24/7 with Phreesia VoiceAI, seamlessly integrated with Greenway. Let patients schedule an appointment, request a prescription refill and more over the phone with natural language—no menus, no hold times. Phreesia VoiceAI uses HIPAA-compliant chat and talks with patients in 20+ languages.
- Get paid faster and increase collections with flexible payment options, including Apple Pay® and Google Pay™, online payments, payment plans, card on file and more. Patients pay 88% of their copays at the time of service with Phreesia.
- Stop chasing paper bills—Phreesia automatically sends patients itemized digital statements as soon as their EOB is ready, helping practices boost collections after the visit by 50%.
- Simplify scheduling by letting patients self-schedule appointments on their own time. Automated reminders reduce no-shows and Appointment Accelerator® automatically fills open slots.
- Reduce denials and save staff time with automated, AI-enabled eligibility and benefits verification. Phreesia confirms coverage instantly, selects the correct copay, flags out-of-network issues and gives patients visibility into their benefits—helping you prevent errors, collect sooner and improve the patient experience.
- Get discovered by patients looking for your expertise with MediFind—our clinician finder that integrates with your website and helps patients find you organically.
- Close gaps in care with our robust library of clinical screening tools and customizable patient outreach messaging options. Double the number of clinical screenings you conduct by administering them automatically with Phreesia.
- Engage patients in their care and provide the modern, convenient experience they expect. Across our network, 96% of patients are satisfied with their Phreesia experience.
You’ll also benefit from:
Actionable analytics: Gain deeper insights into intake patterns, revenue cycle metrics, appointment workflows, clinical performance and more.
Privacy and security: We’re honored to have our efforts recognized with many of the industry’s most well-known certifications, including:
- HITRUST CSF Certification
- Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider
- Security Organization Control (SOC) 2 Type 2
- PCI Point-to-Point Encryption (P2PE)
“Things just seem so archaic when you look back at how we used to do things. With phone calls and paper, there was no way for patients to get through to the office quicker, or to make a payment or schedule an appointment. It’s so important to see what we’re doing and what we’ve done and how far we’ve come.”
– Rose Hudepohl, Practice Administrator, Northeast Cincinnati Pediatric Associates
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