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Health iPASS is a cloud-based platform that streamlines patient check-in, billing, and payments to improve healthcare revenue cycles.
Health iPASS is a healthcare technology company that specializes in digital patient engagement and revenue cycle management solutions. Founded in 2013 and now operating as a Sphere company, Health iPASS aims to transform the patient payment experience by offering a cloud-based platform that streamlines administrative tasks for medical practices. The company’s mission is to convert bad debt into guaranteed revenue while reducing patient accounts …
Health iPASS is a healthcare technology company that specializes in digital patient engagement and revenue cycle management solutions. Founded in 2013 and now operating as a Sphere company, Health iPASS aims to transform the patient payment experience by offering a cloud-based platform that streamlines administrative tasks for medical practices. The company’s mission is to convert bad debt into guaranteed revenue while reducing patient accounts receivable in a patient-friendly manner. By integrating with over 90 practice management systems and supporting more than 850 payers, Health iPASS provides scalable solutions that enhance financial performance and patient satisfaction.
The Health iPASS platform offers a comprehensive suite of tools that manage the patient journey from pre-arrival to post-visit. Pre-arrival features include automated appointment scheduling, patient reminders, and AI-driven insurance verification. At the point of service, the platform facilitates rapid check-ins, cost-of-care estimates, and secure payment collection, including the ability to store a card on file for future charges. Post-visit, Health iPASS continues to engage patients through automated electronic billing, text-to-pay options, and online payment portals. These functionalities have led to significant improvements in revenue collection, with some clients reporting a 97% collection rate of patient responsibility balances. By simplifying the payment process and enhancing transparency, Health iPASS helps healthcare providers increase collections, reduce administrative burdens, and improve the overall patient experience.
Solution by Health iPASS
Solution by Health iPASS
The easiest way for patients to pay!
Say goodbye to manual billing process and hello to automation with HealthiPASS’ Patient Billing Manager. Once a claim is adjudicated, the platform automatically bills the patient through a Practice customized cadence via various payment modalities such as Text/Email to Pay, Online Bill Pay, Card on File and more.
Health iPASS’ Automated Billing is a digital-first solution designed to streamline patient billing and enhance revenue collection for healthcare providers. It automates the post-visit billing process, offering patients convenient, secure, and user-friendly payment options through email, text messaging, online bill pay, and electronic statements. In addition, our Automated Billing solution supports the ability to collect outstanding A/R balances on a custom cadence to increase collections of outstanding receivables.
Practices have reported collecting over 40% of outstanding bills using Health iPASS’ Automated Billing, significantly reducing the reliance on paper statements and manual processes. By offering multiple, convenient payment options and clear communication, patients are more likely to pay promptly, enhancing their overall experience. Automation reduces the administrative burden on staff, allowing for more focus on patient care and other critical tasks. Health iPASS Automated Billing provides a comprehensive solution for modernizing patient billing, improving cash flow, and enhancing patient satisfaction through its robust, automated features.
Our practice, Pediatric Associates of Austin (PAA) wanted to streamline front desk and back office workflows to reduce staff burdens while improving the patient experience. We were spending too much time preparing and sending paper statements as well as data entry tasks from paper forms including medical history and screeners. Our payment system at the time was also not collecting patient dollars effectively, leading to too much aged A/R and bad debt. The first month using Automated Billing we collected $11,000, reduced our paper statement volume by 40%, and saw a significant reduction of bad debt!Office of PAA
Greenway Intergy x Health iPASS
Greenway Prime Suite x Health iPASS
Health iPASS’s pre-arrival solution is designed to enhance the patient experience and streamline administrative workflows before patients arrive at a healthcare facility. It offers features such as online appointment scheduling, automated reminders, and mobile check-in, allowing patients to complete necessary forms, update personal and insurance information, and make payments from their own devices. The platform integrates with most practice management systems, ensuring real-time updates of critical information like schedules and demographics. Additionally, Health iPASS provides customizable digital forms and pre-screening questionnaires to collect essential patient information, improving safety and satisfaction. By digitizing the intake process, Health iPASS reduces wait times, minimizes administrative tasks, and enhances overall patient engagement.
Health iPASS Full Patient Intake Solution streamlines the provider intake process for both patients and staff. Our cloud-based patient engagement software has an innovative user interface that allows patients to complete their check-in process at their convenience. Patients can utilize Full Patient Intake Solution for their appointments using a self-service kiosk or mobile device, which reduces wait times and improves the overall patient experience.
Health iPASS Full Patient Intake Solution for patients is convenient and touch-free, with no passwords to remember, no apps to download, and is a 100% mobile check-in, eliminating the whole clipboard and pen routine. Patients can complete pre-appointment paperwork, update their personal and insurance information, and make any necessary payments through the mobile check-in system.
Greenway Intergy x Health iPASS
Greenway Prime Suite x Health iPASS
Case Study: Pediatric Groups
Why use Health iPASS for patient payments? It’s simple. More payments in less time. Patient approved.
Our solution, Advanced eBilling, utilizes digital payment solutions like text-to-pay and email-to-pay. By providing patients with multiple ways to pay, your practice will increase your patient payments in less time. Plus, patients love it because they do not have to remember a username and password to make their payment! Our practices have:
With Health iPASS, patient payments just got easier.
Learn why the best-run practices run on Health iPASS by clicking on the documents below:
Greenway Intergy x Health iPASS
Greenway Prime Suite x Health iPASS
Case Study: Pediatric Groups
