Revenue Services
Care Coordination Services
Professional Services
Interpreter Services
Who we are
Leadership
Careers
Newsroom
Awards
Contact Us
Industry Expert Knowledge
All resourcesInsights
Thought leadership and blog
On-Demand
Webinars and videos
Case Studies
Success stories from customers
Guides
Practical steps toward better care
Overviews
Benefits our solutions provide
Tools
Help grow your practice
Events
Meet the Greenway team
Partners
Join our network
Patient appointment reminders and intake paperwork, Practice Management Survey System, and Patient eCommunications via text and e-mail.
Patient Pulse from HealthBanks is a state-of-the-art patient communication platform that maximizes Greenway practices’ revenue and saves staff time. Through its core modules: Patient Notify, Post-Visit XP, and Smart Patient, Patient Pulse delivers a seamless patient experience that keeps revenue up and your practice operating as efficiently as possible.
Patient Pulse supports the complete patient flow from pre-appointment reminders, electronic paperwork, instructions, and communications, through automated post-visit surveys, online reviews, and customized management reports.
With Patient Pulse, you can:
Streamline Appointment Reminders
Reduce patient no-shows with fully customizable, automated appointment reminders.
Automate Paperwork Management
Decrease wait times and improve patient data by collecting intake forms and before patient visits.
Automate NPS Patient Surveys, Online Reviews, Management Reporting
Send post-appointment surveys to identify areas of improvement and increase your online reviews.
No-Show Engagement
Enable patients to reschedule their missed appointments with automated no-show text messages.
Automate Recalls and Care-Gap
Get patients back in for important well-visits and follow-ups.
Provide Seamless Patient Broadcast Communication
Reach your patients at scale. Weather happens, offices close and even doctors get sick. Broadcast messaging helps you stay on top of the unexpected and keep your patients informed.
Automate Patient instructions
Get patients prepared for their appointment by sending appointment-specific pre-visit instructions.
Patient Pulse has really been a superb addition to how our practice operates and brings back the outstanding service we are known for.Practice Manager, Harrisburg, PA
With Patient Notify we have seen a drop in our no-show rates and have been able to decrease demands on staff… We communicate appointment specific information and link electronic forms within the reminder which helps increase our efficiency and allows us to have greater appointment availability.Practice Manager, Mendon, NY
